“ This is to say a very big thank you for your wonderful care looking after my special boy W…. He loved coming to you for all the fuss you gave him.”
“You gave B…. such fabulous care and right up to the end showed her so much respect and for that I would just like to once again thank you. We love our pets unconditionally and when we visit you guys they are not always on their best behaviour but you all seem to take it in your stride, you’re true professionals. Keep doing what you do because you do it so well.”
“The time you spent and reassurance you gave us was second to none. You were so empathic and caring, we thank you. The reception staff, you guys are brilliant, so kind and understanding. Everyone at Castle Vets are the most caring people I have ever met. You are all a credit to your profession. It brings back mu faith in human kindness that there are such wonderful people like yourselves to care and respect pet owners and their pets.”
Mr & Mrs K.
“The kindness and compassion shown by Mark and his team has been second to none. The practice has not become too big or impersonal or commercial, but has retained a caring and compassionate approach from staff who have been with you for many years. Please don’t change, you are a “super-vets” practice.”
With many thanks for your expertise in caring for M… You have been outstanding.
We would like to say a very big thank you for all you have done over the last few weeks. You all went above and beyond making us feel that there is always hope. Thank you from the bottom of our hearts.
The F. family.
I need to say a proper thank you to everyone who was part of S……. care and those who showed genuine care and understanding to me too. None of your staff have ever made me feel my little rat was less important than any cat or dog.
We just wanted to say thank you for all the care and attention that you gave to T….. when he had his operation. He has really done well since we brought him home from the last time you saw him. Please thank all the staff at Castle for us.
V & A.
Thank you very much for all your care towards K… in her recent illness. She’s on the mend and we’re all so grateful to have found such a great vet practice.
K & G B.